Terms

Updated: 11 August 2026

Scope

These terms apply to use of this website and, unless a signed agreement says otherwise, to integration work delivered by DeHerstellers. We contract with software vendors only. We do not sell to, invoice or support a vendor's end customers.

Engagements

Every engagement starts from a written scope: the systems involved, the data contract, the sync direction and frequency, environments, and the acceptance criteria. Work outside that scope is quoted separately before it is started. A request submitted through this website is an enquiry, not a binding order.

Delivery and acceptance

• We deliver against the agreed data contract in a staging environment first.
• You have ten working days to test and report defects; after that the delivery is accepted.
• Defects against the agreed contract are fixed at no cost. Changes to the contract are change requests.

Hosting and service levels

Hosted integrations run under the service level agreed in your contract, including response times, coverage window and uptime target. Service levels do not apply to downtime caused by the third-party systems being integrated, by credentials revoked on your side, or by breaking changes an upstream vendor ships without notice.

Your responsibilities

• Provide timely access, credentials and test data for both systems.
• Hold the rights to the data routed through the integration.
• Name a technical contact who can make decisions about the data contract.

Intellectual property

On full payment you receive a perpetual licence to the integration code written for your engagement. Reusable internal tooling, libraries and connector frameworks remain ours. Your data stays yours at all times.

Fees and payment

Build work is invoiced per milestone; hosting and maintenance are invoiced monthly in advance. Payment term is 30 days net. Recurring services can be terminated at the end of a calendar month with one month's notice, after which we provide an export and a documented handover.

Liability

Our aggregate liability is limited to the fees paid for the affected service in the twelve months preceding the claim. We are not liable for indirect or consequential loss, including lost profit or lost data, except in cases of intent or gross negligence.

Governing law

Dutch law applies. Disputes are submitted to the competent court in the Netherlands. Questions about these terms: legal@deherstellers.example.